Frequently Asked Questions

Below are answers to the questions we get asked regularly. Feel free to get in touch if you need more information or would like to order dry ice.

  • Both 10mm and 3mm dry ice will sublimate at approximately 1% every hour if kept in a well insulated container. The more dry ice held in one container the longer it will last.

    Amounts under 10kg will need to be used on the day of delivery.

    • 10kg will last approximately 24 hours.
    • 20kg will last approximately 48 hours.
    • 200kg in our low loss container can last 7–10 days.

    Please note, the minimum order for 3mm dry ice is 50kg whilst 10mm is 2kg.

  • The minimum order for our 10mm dry ice is 2kg. This amount is required to avoid sublimation before it is used.

    The minimum order for 3mm dry ice is 50kg.

  • Small quantities 10mm dry ice can be collected from our Myaree premises during business hours Monday to Friday without the need to order in advance.

    If you require in excess of 20kg, please call first to check availability to avoid disappointment or order online at least a day in advance so we can put your order aside.

    If you’d like to order our high-density 3mm dry ice pellets, please get in touch.

  • While our dry ice is food-grade and is safe to use for special effects in food and beverages, it MUST NOT be consumed/swallowed due to the severe cold temperatures.

  • Yes you can. We recommend placing the dry ice on the bottom of your esky with a layer of newspaper between the dry ice and your food. This will insulate your food and protect it from frostbite. Unlike traditional ice, the dry ice will sublimate over time instead of turning into water.

  • Always handle dry ice with gloves and a scoop or tongs. Please visit our Dry Ice Safety page for more information.

  • Dry ice is best stored in an insulated container or esky in a well ventilated area.

    Do not place dry ice in a fridge or a freezer. At -78ºC, it is much colder than your freezer and can damage the motor.

    For more information, visit our Storage & Transport page.

  • We can deliver dry ice Monday to Friday anywhere in the metro area.

    Alternatively, small quantities of 10mm dry ice are always available for collection from our office in Myaree.

    For more information, please see our Pick-Up & Delivery and Storage & Transport pages.

  • We are open from 8am to 4:30pm Monday to Thursday and from 8am to 3:30pm on Fridays.